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Just like another reviewer, I’d much rather the old pump dispenser. Not because of contamination, but because it was just so much better, easier and stood out from the competitors. I originally tried the QAlchemy revitalizing cream first and really liked it, but decided to get QEquinox due to age, but it’s ok, I like the other better because it feels like more of a thicker rich cream.
Thank you for sharing your feedback, Patty. We truly appreciate it.
We understand your preference for pump packaging; ease of use can make a big difference day to day. QEquinox and QAlchemy have always been offered in jar formats, as their richer textures are best suited to this type of packaging. Our creams are intentionally presented this way to preserve the richness of the formula, and your insight is truly valuable to us.
If you ever feel like exploring what might suit your skin best, we’d be happy to guide you: https://forms.gle/WG2C9eGB3CRLuUsP6
We’re always here if you need
The Q Team
I love this cream and have been using it for years however the new format of packaging is not to my liking at all. I would much prefer the pump dispenser back. The thing for me is sticking my fingers into the jar every time I use it feels like I'm getting it contaminated.
Thank you for your continued support over the years—we’re so happy to hear the cream has been part of your routine for so long.
The new packaging was carefully selected to enhance product protection, material quality, and overall formula stability. We understand that some clients prefer pump dispensers, and we truly appreciate you sharing your perspective. For optimal hygiene, we recommend using clean hands or a small cosmetic spatula when dispensing the cream.
Your feedback is important to us and will absolutely be shared with our product development team.
The Q Team
I have been using this product for over a year and I love how it makes my skin feel.
started using this product on Jan. 19th.I love the feel on my skin, goes on easy. I have noticed changes yet but I know changes will happen.
I’ve just started using the product and I’m excited to see the results. It already feels great on my skin.