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I love this cream and have been using it for years however the new format of packaging is not to my liking at all. I would much prefer the pump dispenser back. The thing for me is sticking my fingers into the jar every time I use it feels like I'm getting it contaminated.
Thank you for your continued support over the years—we’re so happy to hear the cream has been part of your routine for so long.
The new packaging was carefully selected to enhance product protection, material quality, and overall formula stability. We understand that some clients prefer pump dispensers, and we truly appreciate you sharing your perspective. For optimal hygiene, we recommend using clean hands or a small cosmetic spatula when dispensing the cream.
Your feedback is important to us and will absolutely be shared with our product development team.
The Q Team
I have been using this product for over a year and I love how it makes my skin feel.
I have been using this for over a year and I love this product.
Hi the product is perfect but the new packaging is so heavy as I travel with the mist. It also tips over so often I find. Personally prefer the older style much better.
Hi Carol,
Thank you for taking the time to share your feedback. We're so glad to hear you're enjoying the product itself, and we are grateful for your support as a professional aesthetician with Quannessence Skincare since December 2022.
The updated packaging was introduced not only as a design change, but also to improve overall product protection, material quality, and formula stability, helping preserve the efficacy of the mist over time.
That said, we truly value feedback from professionals like you, especially regarding everyday use and travel. Your comments will absolutely be shared with our team as we continue to refine both performance and practicality.
The Q Team
The Frankincense is what sells this for me and my clients love it. It's such a relaxing smell and does wonders
Have little to no smell is the winner for this product
Went to a spa got a facial and they used the whole line on me. I bought this to try at home because the winter is drying my skin out. So far it’s been great and I’ll be buying the full size.
love,love this product.Iuse this in the evening.
Very happy with the result so far.
best serum ever, it smooths out out the folds around my mouth,and forehead lines.
started using this product on Jan. 19th.I love the feel on my skin, goes on easy. I have noticed changes yet but I know changes will happen.
I have used this serum twice and love it.
It truly leaves the skin hydrated
This is the first time I reordered a serum since your repackaging decision. I followed the conversion format (on your website) to purchase the product that replaced the one I use to buy. The serum is now dispensed with a pump instead of an eye dropper. I have found that my skin does not respond as well to the new serum. Also, the cost of the product has risen to a level that exceeds what I am willing to pay for the amount of serum I received. I will have to shop elsewhere.
Thank you for taking the time to share your experience. We’re truly sorry to hear that this purchase didn’t meet your expectations.
While our recent brand evolution introduced updated packaging — including a pump designed to improve hygiene, dosage consistency, and product stability — the formulation itself has not changed. That said, we fully recognize that application method and routine can influence how a product feels on the skin, and responses are always individual.
Regarding pricing, our adjustments reflect rising costs tied to Canadian manufacturing, ingredient sourcing, and regulatory compliance. These decisions are made to preserve product quality rather than compromise it. We understand, however, that value is personal and evolving needs may lead clients to explore other options.
We appreciate the trust you placed in Quannessence over the years and remain committed to transparency, quality, and thoughtful care. Our team would be happy to connect directly to better understand your experience or offer guidance if helpful.
— The Quannessence Team
It was my first time trying the Q line and I am hooked. My skin feels so hydrated and revived especially in the winter months. It’s amazing!!
I’ve just started using the product and I’m excited to see the results. It already feels great on my skin.
Purchased the gift card when the deal was on as who doesn’t love a deal on the best products from PEI.
I started with a sample package i purchased in NS this past summer and was very pleased to be able to order on line.
I find all the products i have used to be exceptional. My skin feels hydrated and clean. In fact I have had people ask what have I been using as my skin is so clear. I highly recommend your products.
This skincare line is amazing. My skin is hydrated
Love this and all the Q skincare line. I use a full skincare routine reach morning and night. Thankyou for such great products for mature skin!
I have used this serum for many years.
My favourite.
The serum applies easily and it leaves the skin feeling smooth. I haven’t been using it long enough to see the full promised effects, but the first impressions are good.
My skin just loves it! It feels so refreshing and hydrating!
With very sensitive skin and allergy to scents, I was cautious when I recently purchased a trial pack of various skincare products from Quannessence Skin Care. After using all of the products for the past 2 weeks, I am extremely pleased. They are completely scent free and my skin feels wonderful. I would highly recommend these skincare products.
Arrived quickly. Easy to use containers. I’m enjoying all the products as they are smooth, creamy and refreshing.
I cannot say enough good things about Quanessence!! They have been not only an absolute pleasure to work with as a company, but their products are providing real results.
Using QLotion, especially, has been such a refreshing experience. As someone who has had eczema and psoriasis their entire life, you become accustomed to skipping certain products as they are not compatible with your skin depending on the condition it's currently in. QLotion is scented sooo nicely and does not burn or sting when applying even over top of my active eczema patches. I have been recommending this product to everyone and even trusted it as a gift to my mom who suffers from the same skin complications as I do.
I've been in the beauty business for 33 years and have tried every skincare line on the market. This product line is by far my favorite, i've been using it for years.
I have been using Quannessence for some time and I got an opportunity to get a Facial from Sharon today.. my skin is glowing and i feel so great. I can see visible difference in my skin! This brand is the blessing I have been waiting for! I cannot wait to try more products from this brand.
I read about Quannessence in APEX magazine recently and decided to try the products for aging skin. Products are beautiful and feel fantastic on skin. Also, excellent customer service provided by Janel. Not only did she replace dropper for me (as I broke mine) she gifted me to sample products.
I love your products I have been using them for about three years, and people are constantly surprised when they hear my age (59 in Oct). I have been asked a number of times if my husband is my father, hahaha! Anyway, I was raving about your products to someone who mistook me for someone much younger, and I wanted to say THANK YOU!!
Hi Sharon I hope all is awesome with you! I want to thank you for creating gentle natural skin care products!!! I tried another product line that someone launched… my face started to dry and peel right away, my eyes were red and peeled a couple days later then my whole neck was red burned and peeled! Everything I tried to sooth it was irritating! I was all out of your product especially the hyulauronic acid and it was Easter Weekend! Now I got your products and it healed my skin right away! I love your hyluronic acid and want some in bulk!! I will never stray again! Love your Sage Peel Gentle cleansing gel is even safe for my eyes after years of contact lens overwater and now dry eyes! None of your products have ever irritated or burnt my skin! Thank you Sharon 💝
I recently did an online order, fast, easy, and package arrived quickly.
Thanks for your great service!
J’ai essayé plusieurs produits que j’ai tous appréciés. J’ai une peau sèche, sensible avec rosacée, j’ai donc essayé plusieurs produits ces 20 dernières années.
Natural products and they work! I have four product reviews based off of 1 year of use:
I specifically love the Quannessence Sage Peel Gel, Hyaluronic (PUR) Acid, Q Tightening Serum, and the Gaia Oil. As someone with dry, sensitive skin that's starting to mature, these products are my favorite go-to's!
The Sage Peel is a super gentle exfoliant, but still gets the job done with no irritation for me.
The Hyaluronic (PUR) Acid is amazing at hydrating my skin, I haven't needed to get any prescribed creams for my dry skin on my face when I started using this product and the Gaia Oil.
I have dry skin, so I did have fine lines on my forehead. I was applying the Q Tightening Serum as directed, just on bony areas of the face, I did notice a bit of tightening around my eyes, but the biggest change I saw was my forehead lines. They are basically gone! I do still get the line creases in my makeup, but that's when I express when I talk I guess! Blown away by this product.
Saved the best for last! ✨️ Gaia Oil ✨️ So lightweight, not greasy, and it lasts all day. The smell is divine and it actually helped clear my skin up. I'm convinced it was between the Sage Peel Gel and the Gaia Oil. I usually like to finish my face routine with a thick cream, but switched to this and have had much better results, including no eczema woot woot!
I would not have ever though a natural product line could be so great. I thought chemical products would help me achieve the results I wanted for my skin, but Quannessence changed my skin dramatically and it's all healthy ingredients! You cannot go wrong with this brand, there is something tailored to every skin type and I recommend to everyone (as a licensed esthetician).
So I had the opportunity to give the Quannessense Gentle Gel Cleanser a try a bit ago -during a time where my skin was feeling overstimulated and unbalanced - after using this cleanser, it was like my skin was immediately thanking me.. it felt gentle but effective in giving my face exactly what it needed to balance itself out. I have had almost immediate noticeable differences since adding this in my skincare regimen. The gel has this silky consistency that lathers like a dream- and after wearing make up all day - it exactly what I’m seeking in my cleanser.
At this same time - I was paired with the harmony rose toning mist to use coupled with the cleanser. Aside from this product calming me down internally with its beautiful soft rose scent - it also calmed my skin down. My skin was so irritated that it was responding negatively to anything being put on it. It wasn’t until I introduced these two products together - that my skin started to bring itself down to a place of stability (it really is harmonious!).
online store is easy to find products plus very fast turn around on delivery to your mail box. great service
Kim Dolan
Love the vitamin C moisturizer. For me the consistency is just right - not too thin and not too thick. It melts into my skin and the smell is heavenly. It makes aromatherapy make sense. That and the Gaia serum are staples in my skin care routine. The shopping experience was easily. Online platform is user friendly and shipping was immediate. And finally, I also love that I’m supporting a Canadian developed and owned business.
Everything I need to know is at my fingertips! So educational and exciting. I'm proud of using this Canadian-made skincare brand.
I can't thank the team at Quannessence enough for all the time, energy & effort they put into creating a skincare regime especially suited for my skin type. They were full of wonderful and helpful advice and took the time to hear my concerns and talk me through all my options. Best of all, the products chosen for me have been incredible so far, I am actually seeing the results I had hoped for!! Overall my experience has been exceptional. I love that I not only have an extensive selection of products to work with but also a team of professionals behind the skincare brand who I can trust to work with me on my specific skincare needs, who I know will be using natural & safe ingredients and who has my best interest in mind! THANK YOU to the whole team behind Quannessence!!
My experience with Quanessence has been amazing thus far. I have used multiple products, including the milk cleanser, salicylic cleanser, and their compromised kit. Their products helped clear up my difficult areas and helped get my skin back to normal. Their staff is knowledgeable and helpful, and their products are of the highest qualities.
Amazing products for my dry skin. I am particularly in love with the cleansing milk.
I've only recently started using Quannessence and the results have honestly been undeniable... I didn't believe in the power of skincare until using this product line. Must be some pretty smart people there and I certainly appreciate their work. Would recommend Quannessence to everyone!
The products this company sells are amazing! I see such quick and great results I couldnt believe my eyes. The ingredients they use are of a high quality and you can realy see they care for their products. For them it looks like it is all about the best in the bottle for any problem you have. I asked some questions about certain products and they gave me a prompt and clear answer. They send me all the information and more and were very kind, professional, patient and wanted to go the extra mile. The consistency of the product is so nice, it deffinitely is a step up from most products I used in the past. What is even more impressive is the effectiveness of the products. The products realy seem to work in a quick manner and most of the times tackles more issues at once! For instance my dry skin didn't only get rehydrated, it stayed hydrated and subtle way longer! Whereas I always needed to keep applying a lot more with other products. It seemed to heal the skin at the same time. The products also come in a very nice box. I have gifted one of these gift boxes to a friend of mine and she absolutely loved the creams and serums. She didn't mind paying a little bit extra to get the quality she got after I introduced it to her and I quote her "This stuff is amazing, I can't believe I had never heard before of this. If I would have known sooner I would have saved so much hassle trying different products." She was especially pleased with the Gaia Oil.
Normaly I don't write long reviews but these products are so amazing that I realy wanted to get this out there. It is realy worth the money and a very high quality product which deserves more attention and reckognition.
Thanks so much!
I have been using these products for years and they have never disappointed! The Facial Cleansing Cream is a must for my day to day cleansing routine- it's so gentle on the skin yet so efficient in removing my makeup. I also frequently use the Sage Peel Gel and Compromised skin ointment/breakout FX face lotion- they have made such a different in my overall skin health. What can I say- I love every product I own!!
Great products!! My skin has never felt so good. Highly recommend their Facial Cleansing Cream and Sage Peel Gel!
A fabulous user friendly product line good for the entire family. With alot of locally sourced ingredients you can trust each product is made of the highest quality available.
Shopping local made easy :D
Can be bought at Stylishyou Salon and Medi Spa in quispamsis.
There isn't a Quannessence product that will disappoint! Kiss your winter skin goodbye and say hello to smooth, clear, more youthful looking skin.
Let customers speak for us
from 459 reviews
Quick shipping. Excellent product. Repeat purchaser
A great cleansing product. Gentle on the skin.
I love this product. It feels so light and refreshing on the face.
Beautiful moisturizer.
My face feels the best it’s ever felt.
With very sensitive skin and allergy to scents, I was cautious when I recently purchased a trial pack of various skincare products from Quannessence Skin Care. After using all of the products for the past 2 weeks, I am extremely pleased. They are completely scent free and my skin feels wonderful. I would highly recommend these skincare products.
Love this product. I love all of your products.
So so amazing! Love this oil in, has given my face that extra moisture and subtle feeling. It is part of my daily routine! Thanks for such a wonderful product!
Love the mask, the owner is super friendly:)
Arrived quickly. Easy to use containers. I’m enjoying all the products as they are smooth, creamy and refreshing.
This is a wonderful product. It keeps my skin so young.
A fantastic hyaluronic acid with peptides that is great around the eyes abd the face.
Great product has truly lightened up an area on my face. Extremely pleased with this product.
So happy the QRevive Cleansing Cream is back in stock. I’ve been using Quanessence for a few years now and I’m always more than satisfied with the products. Love the containers, they look so nice on the vanity. The website is easy to use and I’ve never had an issue with online shopping.
Another favourite!